Frequently Asked Questions
Do you need anything from me when you arrive?
All I need from you is your pet! The van runs on a generator and holds 50 gallons of water.
How long does a groom take?
Typically most grooms take 1 hour to 1 hr 15 min. It all depends on how well the pet behaves, the type of hair, the condition of the hair, and the type of haircut.
Can I watch you groom?
I don’t recommend it. Pets seem to put on a “show” if the owner is present. Allowing me to take them alone builds a trust between myself and your pet.
Can you give my dog’s flea/tick application when you are done?
I don’t recommend it. All veterinarians I have talked with have told me you need to wait 48 hours before and after the bath to give it. It works better with the skin’s natural oils.
Have a question not answered above?
Please contact Abbey’s Clips ‘n Snips!
Abbey’s Clips ‘n Snips is doing it’s best to make your experience with us as stress free as possible. Cash, personal check, and all major forms of credit card are accepted.
Policies & Procedures
- Abbey’s Clips ‘n Snips LLC requires a 24 hour cancellation or change notice. In the event we arrive for the appointment and no one is home to release your pet there will be a $75 charge (one hour charge).
- Abbey’s Clips ‘n Snips LLC accepts cash, check, and Visa/MasterCard/Discover. There is a $25 service fee on all returned checks.
For the safety of the employees, as well as the pets, Abbey’s Clips ‘n Snips requires the following:
- We require proof of rabies vaccination.
- We schedule our appointments for 2 hour arrivals. Please know that we will always do our best to make it during your appointment window but, since we are mobile, it is impossible for us to account for all traffic conditions and delays. Also, unlike grooming shops, we do one job at a time; we give our schedule plenty of slack but if a job runs over the allotted time it may affect other appointments.
- We allow you to watch your dog being groomed in moderation. The reason for this is most of the time the pet’s behavior is worse with the owner present and also of course for liability reasons.